Patient-Centric
Training and Development Seminars
© 2008 Staff Providers, LLC All Rights Reserved
While other staffing firms claim to specialize in healthcare, they often provide corporate office support, accounting and other types of staffing as well. That makes them generalists, as opposed to specialists. However, at Staff Providers LLC we are truly specialized. We have a Healthcare Support Division, as well as a Laboratory and Scientific Travel Division. That’s all that we do. As a result, our knowledge and experience has positioned us to provide real value to medical practices, hospitals, and laboratories, through our on-site Training and Development Seminars.
These seminars are designed to energize and motivate your medical staff, thereby maximizing the level of patient service. Staff Providers “Patient-Centric Tools and Metrics,” © as utilized during the course of a busy day, have been developed to optimize the patient’s office experience, yet at the same time improve the quality of your employee’s day.
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Patient-Centric Training and Development Seminars are offered in one-hour modules, that are well suited to either a lunch-hour or early morning learning presentation. They’re even entertaining! The three modules currently available to our clients are:
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“Body Language – What your Patients are saying at the Front Desk”
© 2008 Staff Providers, LLC All Rights Reserved
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“Be King of the High “C’s” with Caring, Compassion and Cutting-Edge Service”
© 2008 Staff Providers, LLC All Rights Reserved
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“SMILE – Be Smart, Motivated, Light-Hearted and Entertaining at the Front Desk”
© 2008 Staff Providers, LLC All Rights Reserved
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Graduates of these programs are trained to provide a higher level of patient care. It has been our experience that elevating the level of care increases the rate of patient retention. In other words, you’ll see more repeat customers at the front desk!
If these seminars might be of interest to you, please contact us for further information.
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